Friday, 19 August 2016

Meals on Wheels

Oh jesus. That horrible moment when your 91 year old neighbour asks you to ring Meals on Wheels and complain that his dinner is 10 minutes late. :D TEN minutes! I tried telling him to wait a little while, traffic is heavy etc but no, he pleaded with me to ring them and complain. Oh god I'm so embarrassed. The nun who runs it is about 80 and the volunteers do great work and there I am ringing and complaining. Aaaargh. I thought of pretending to ring them but then he might take the phone off me while I'm pretend talking :D. So I rang and had two conversations, one loud (my neighbour is very deaf) and one hushed. It went something like this:

Meals on Wheels Man: Hello?

Me: Hi. I'm ringing for my neighbour, T__, he lives at______. He was wondering if his meals on wheels dinner will be here soon (hushed tone: sorry sorry, don't worry about it at all, I had to ring)

Meals on Wheels Man: I think the nun is running a bit behind, sorry.

Me: Okay so. (hushed tone: Oh god, it's okay, I'm so sorry for even ringing, you do great work.....)

T: What's he saying? What are you saying?

Me: I'm just checking for you now T.

Meals on Wheels Man: What?

Me: Sorry, talking to my neighbour.

Meals on Wheels Man: We're delayed. We'll get the meal out asap.

Me: Well okay so I suppose (hushed tone: that's absolutely no problem whatsoever. I'm sorry. My neighbour made me ring. He made me do it.)

Meals on Wheels Man: That's okay.

T: Well, where's my dinner?

Me: It's coming, it's coming.

T: What did you say to them? Did you complain?

Me: I did. I said it's unacceptable.

Meals on Wheels Man: Excuse me?

Me: Not you. Not YOU. I'm sorry.

T: Why are YOU saying sorry?

Me: Cause my phone reception is bad.

T: Did you tell them it's just not on, it's been 15 minutes now.

Me: I did. I made it very clear that it's unacceptable.

Me: (Covers phone with both hands) This is unacceptable?

Meals on Wheels Man: Are you still there?

Me: (Hushed tones: Yes. Thank you so much. Thank you. Thank you for everything you do). (I end the call). Don't be much longer now.

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